Live / Sports
These Terms & Conditions set out what eh444 expects from you and what you can expect from us when you access the platform, place activity through your account, or move funds using bKash, Nagad or Rocket. Your access to eh444 depends on your local law and the eligible regions in which we operate — please read these terms before you proceed.
By opening an account with us, you confirm that you have read, understood and agreed to these Terms & Conditions in full. We may update these terms from time to time; the version published on this page at any given moment is the one that applies to your account. If a change affects how your account works — including how wallet transactions via bKash, Nagad or Rocket are processed — we will make the updated terms available here before the change takes effect. It is your responsibility to check this page periodically. Continued use of your account after an update is posted means you accept the revised terms. Where any clause in these terms conflicts with a jurisdiction-specific rule that applies in your region, the jurisdiction-specific rule takes precedence to the extent required by local law. Access to eh444 and the availability of any feature or market on the platform depends on your local law and the eligible regions we serve. If you are in a region where access is not permitted, these terms do not grant you the right to use the platform. Questions about a specific clause can be directed to our support team through the routes listed in the Support section of this page.
These Terms & Conditions apply specifically to your eh444 account and the activity you carry out through it. Four distinct areas sit within or outside this policy's scope — understanding the boundary helps you know which rules apply when something goes wrong or you have a question.
Rules around creating, verifying and maintaining your account — including login credentials, identity checks and suspension — all fall within these terms. We set the conditions; you confirm you meet them before you proceed.
Deposits and withdrawals processed through bKash, Nagad or Rocket are subject to these terms alongside any transaction limits or verification steps shown inside your account at the time of the transfer.
Game availability, market listings and promotional notices visible inside the platform are governed by these terms. Content may change without prior notice, and availability depends on your eligible region and local law.
External services — your mobile wallet provider, your internet connection, your device software — operate under their own terms. We are not responsible for interruptions, fees or decisions made by those third-party providers.
These Terms & Conditions are not only obligations — they also describe what you can do as an account holder. You have the right to review your transaction history at any time through the account wallet section; every deposit and withdrawal processed via bKash, Nagad or Rocket is recorded there against your account. If any detail in your account profile is incorrect — name, contact number or wallet reference — you can request a correction by contacting our support team directly. We will verify the request against the information held on file and, where the correction is valid, update your record. You can also raise a question about any clause in these terms through the published support routes on this page. We aim to respond through the same channel you used to reach us. If you believe a term has been applied incorrectly to your account or a transaction, set out the specific clause and the transaction reference when you contact us — this speeds up how quickly we can look into it.
Your full transaction history is accessible inside the account wallet area. Check deposits, withdrawals and activity logs directly from your account without needing to contact support first.
Contact support if your registered name, phone number or linked wallet reference needs updating. We verify the request before making any change to your account record.
If a term is unclear, reach out through any of the published support routes. Quote the clause you are asking about so our team can give you a precise answer rather than a general one.
For account-level issues — access, transaction disputes or status queries — use the support contact paths on this page. Include your account reference and the relevant transaction ID when you write in.
If you have a question about any part of these Terms & Conditions, or need to report an issue with your account or a transaction, you can reach us through the contact routes published on the site. We do not publish response-time commitments here because actual handling times depend on query volume — but we respond through the same channel you use.
Open the chat widget from any page on the site. Describe your terms question or account issue and our team will respond directly in the chat thread.
Send your query to the support email address shown in your account settings. Include your account reference and, for transaction questions, your bKash, Nagad or Rocket reference number.
Log into your account and open the Help area to find policy documents, submission forms and links to submit a formal terms-related enquiry without leaving the platform.
We take account security and data handling seriously — here is how each area works within the scope of these terms, so you know exactly what to expect before and after you log in.
Information you provide — including wallet identifiers for bKash, Nagad or Rocket — is held to support your account activity. We do not share your personal data with parties outside the scope described in our Privacy Policy without your consent.
We use cookies to keep your session active and to remember your account preferences across visits. You can adjust cookie settings in your browser; note that disabling certain cookies may affect how account pages load.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately through live chat or email. We can review your session log and act on the account.
If you believe a term should be updated or have a concern about how a term is applied, send a written request through email support. We review all formal submissions and respond with a reasoned position.
These questions cover what our account holders most commonly ask about how these Terms & Conditions work in practice — from what happens when terms change to how a transaction dispute is handled.
Yes. Any deposit or withdrawal you make through bKash, Nagad or Rocket is subject to these terms, including the transaction limits and verification steps shown inside your account at the time. Your wallet provider's own terms apply separately to the wallet side of the transfer.
We publish the updated version on this page before the change takes effect. If you continue using your account after the update is live, that counts as acceptance of the revised terms. We recommend checking this page whenever you receive a notice of update from us.
Access to eh444 depends on your local law and the eligible regions we operate in. If access is restricted in your region, these terms do not grant permission to use the platform. Check the eligibility conditions relevant to your region before you proceed.
Open the wallet section of your account and locate the transaction reference. Then contact support via live chat or email, including that reference number and the payment method used — bKash, Nagad or Rocket. Our team will review the record and respond through the same channel.
Reach out through email support or live chat. Describe which clause you believe was applied incorrectly and include the relevant account or transaction reference. Providing the specific clause number speeds up our review considerably.
Retention periods follow the requirements of the jurisdictions in which we operate and the purposes for which the data was collected. For specific questions about your data and how long it is kept, contact support in writing and we will respond with the detail relevant to your account.